After-Sales Service
Professional Team · Fast Response · Caring Service
Service Promise
We are committed to providing professional, efficient and caring after-sales service
Fast Response
Respond within 2 hours, provide solution within 24 hours after receiving repair request
Professional Technology
Senior engineer team providing professional technical support and repair service
Original Parts
Provide original factory parts to ensure product quality and equipment compatibility
Regular Follow-up
Regular customer visits to understand equipment usage and provide preventive maintenance suggestions
Training Support
Provide equipment operation and maintenance training to help customers use products better
Warranty Promise
Strictly implement national warranty regulations and provide comprehensive warranty service
Online Inquiry
Please fill out the form below and we will contact you as soon as possible
Frequently Asked Questions
Here are answers to frequently asked questions about after-sales service
Our generator products come with a one-year warranty (from the date of purchase). During the warranty period, we provide free repair service for failures caused by non-human factors.
Still have questions? Feel free to contact us
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